Terms & Conditions
Welcome to
TravelBagSize.com (the "website" or the "Site").
TravelBagSize.com ("Travel Bag Size", "we", "us" or "our") provides the services available on the Site to you ("you" or the "user") subject to the following terms and conditions (the "Terms and Conditions"). By accessing or using the Site, you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions. These Terms and Conditions together with our Customer Service FAQs govern our relationship with you in relation to this website.
1. About TravelBagSize.com
TravelBagSize.com is the supplier of the goods and is the on-line trading name for Sytac Ltd. Company registration number: 4342970, Registered in England and Wales at: 1 The Terrace, Rugby Road, Lutterworth, Leicestershire, LE17 4BW. VAT registration number 785 8729 57.
2. Eligibility
To be eligible to purchase goods on this Site and to lawfully enter into and form contracts on this Site under English law, you must register on the Site.
3. Language
This contract shall be concluded in English.
4. Prices
All prices indicated for products available via the Site are in GB Pounds and are inclusive of VAT at the current rates but exclude delivery charges. The total cost of your order is the price of the products ordered and delivery charges as selected by you during the Checkout process.
5. Product Descriptions
We will take all reasonable care to ensure that all details, descriptions, images and prices of products appearing on the Site are correct at the time when the relevant information was entered onto the system; however, to the extent permitted by applicable law, we do not warrant that the product descriptions, or other content available on the Site is accurate, complete, reliable, current, or error-free. Although we aim to keep the Site as up to date as possible, the information including product descriptions appearing on this Site at a particular time may not always reflect the product exactly at the moment you place an order. We cannot confirm the price of a product until your order is accepted in accordance with our order acceptance policy. See Section 6 below.
6. Placing an Order and Order Acceptance
You will be guided through the process of placing an order on the Site by following a series of simple instructions. You will be offered the opportunity to review your proposed order and confirm or correct it prior to finally placing your order. You place your order request for goods from TravelBagSize.com by clicking on the Place Order button in the Order Review section of the Checkout process.
It is your responsibility to ensure that all the details for your order are correct as you go through this confirmation and review process, especially the delivery address.
Once you have successfully placed your order, we will send to you an email acknowledgement providing you with the details of your order, including the amount which has been debited to your credit/debit card, and the delivery address. At this point we are confirming that we have received your Order, not that we have accepted it.
We reserve the right, with or without notice, to cancel or reduce the quantity of any orders that we believe, in our sole discretion, may result in the violation of our Terms and Conditions.
We may not accept your order if an item you have ordered is out of stock, we are unable to obtain authorisation for your payment, we suspect fraudulent activity or violation of our Terms and Conditions (including our Privacy Policy) or if we identify a product or pricing error.
Unless we have notified you that we do not accept your order, our acceptance of your order and the completion of the contract between you and us will take place when we have dispatched the goods ordered by you. To cancel your order after it has been dispatched to you, you will need to follow the instructions as set out in the Refunds and Returns section of the Customer Service FAQs.
7. Payment
You may pay using a credit card, debit card or your Paypal account.
We accept any of the following credit or debit cards:
- American Express
- MasterCard
- Visa
- Visa Delta
- Electron
- Solo
- Maestro
You must confirm that the credit card, debit card or Paypal account that is being used is yours.
For your added security we are a member of the 3-D Secure online card payment scheme, and are qualified to use both the "Verified by VISA" and "MasterCard SecureCode" logos. If you choose to pay by using a credit or debit card which is a member of the 3-D Secure scheme you will be redirected to their site on placing your order to authorise the payment.
All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your payment card refuses or does not, for any reason, authorise payment to us, whether in advance or subsequent to a payment, we will not be liable for any delay or non-delivery.
If your credit/debit card is for a currency other than GB Pounds the total cost of your order will be converted to your local currency by your credit/debit card issuer. We have no control over any conversion rates or charges incurred by you with your credit/debit card issuer.
8. Title to Goods
We will retain the legal ownership of the goods until full payment has been made by you and such payment has been received by us. Legal ownership of the goods will immediately revert to us if we refund any such payment to you.
9. Risk of Loss
Risk in the goods will pass to you upon their dispatch by us.
10. Delivery
We will dispatch the goods to the delivery address in accordance with the shipping method selected by you during the order process. See the Shipping and Delivery section of the Customer Service FAQs. If the goods cannot be delivered to the delivery address, for whatever reason, you are responsible for any subsequent charges for further attempts to deliver your order.
Any delivery timescales quoted to you are indicative only. Orders may be delivered in one or more parts. We do not accept any liability whatsoever for delayed delivery caused by any third party.
11. Acceptance of Goods
Upon receipt, you must inspect the goods. You will be deemed to have accepted the goods unless you notify us that you have cancelled the order and/or you return the goods in accordance with the Refunds and Returns section of the Customer Service FAQs. If no such action is taken, we shall not be obliged to accept any rejection of the goods at a later date. Your statutory rights are not affected.
If you have not received the entire order as detailed in the order confirmation email sent to you when an order is received, please inform us via the Contact Us form on the Site.
12. Intellectual Property
All content available on the Site, including, but not limited to, text, graphics, logos, button icons, images, data compilations, and software, and the compilation thereof (collectively, the "Content") is the property of TravelBagSize.com and is protected by UK and international copyright laws. The trademarks, logos, and service marks displayed on the Site (collectively, the "Trademarks") are the property of their respective owners. Except as set forth in the limited license in Section 13 below, or as required under applicable law, neither the Content, the Trademarks, nor any other portion of the Site may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in whole or in part, for any purpose without our prior written consent.
13. Limited License
We grant you a limited, revocable, and non-exclusive license to access and make personal use of the Site. This limited license does not include the right to: (i) frame or utilise framing techniques to enclose the Site or any portion thereof (ii) modify or download the Site or its contents (except caching or as necessary to view content); (iii) make any use of the Site or its Content other than personal use; (iv) create any derivative work based upon either the Site or its Content; (v) collect account information for the benefit of another party; (vi) use any meta tags or any other "hidden text" utilising our name or the Trademarks; or (vii) use software robots, spiders, crawlers, or similar data gathering and extraction tools, or take any other action that may impose an unreasonable burden or load on our infrastructure. We also grant you a limited, revocable, and non-exclusive license to create a hyperlink to the home page of the Site for personal, non-commercial use only. A website that links to our Site (i) may link to, but not replicate, our Content; (ii) may not imply that we are endorsing such website or its services or products; (iii) may not misrepresent its relationship with us; (iv) may not contain content that could be construed as distasteful, obscene, offensive or controversial, and may contain only content that is lawful and appropriate for all ages; (v) may not portray us or our products or services, in a false, misleading, derogatory, or otherwise offensive or objectionable manner, or associate us with undesirable products, services, or opinions; (vi) may not use any Trademark without express written permission; and (vii) may not link to any page of the Site other than the home page. We may, in our sole discretion, request that you remove any link to the Site, and upon receipt of such request, you shall immediately remove such link. Any unauthorised use by you of the Site terminates the limited license set forth in this Section 13 without prejudice to any other remedy provided by applicable law.
14. Your Account
You warrant that the personal information which you are required to provide when you register as a customer is true, accurate and current in all respects. See the Privacy and Security section of the Customer Service FAQs regarding the treatment of your personal information. You agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.
You are responsible for ensuring that the personal information you provide to us is up to date. You can update your details through your Account page.
You are responsible for maintaining the confidentiality of your account and password and for taking all reasonable measures to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. If you have reason to believe that your password has become known to somebody else, or is likely to be used in any way that is unauthorised by you, you should change it then contact us immediately. If you forget your password we will reset it upon your request and send it to the email address, which you specified when you registered.
Your account can be cancelled at any time by informing us via the Contact Us section of the Site.
We reserve the right to refuse service and/or terminate accounts without prior notice if you violate these Terms and Conditions or if we decide, in our sole discretion, that it would be in our best interests to do so.
15. Third Party Links
We are not responsible for the content of any other Sites linked to or from the Site. Links appearing on the Site are for your convenience only and are not an endorsement by us of the referenced content, product, or supplier. Your linking to or from any other Sites is at your own risk. We are in no way responsible for examining or evaluating, and we do not warrant the offerings of, any other Sites linked to or from the Site, nor do we assume any responsibility or liability for the actions, content, products, or services of such Sites, including, without limitation, their privacy statements and terms and conditions. You are solely responsible for your interactions with other Sites and should carefully review the terms and conditions and privacy policies of all other Sites that you visit.
16. Representations and Warranties; Limitation of Liability
THE SITE IS PRESENTED "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS AND CONDITIONS OR THE SITE, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. YOU AGREE THAT, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE WILL NOT BE RESPONSIBLE OR LIABLE (WHETHER IN CONTRACT, TORT OR OTHERWISE), UNDER ANY CIRCUMSTANCES, FOR ANY (a) INTERRUPTION OF BUSINESS; (b) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO THE SITE; (c) DATA NON-DELIVERY, MISDELIVERY, CORRUPTION, DESTRUCTION OR OTHER MODIFICATION; (d) LOSS OR DAMAGES OF ANY SORT INCURRED AS A RESULT OF DEALINGS WITH OR THE PRESENCE OF OFF-SITE LINKS ON THE SITE; (e) COMPUTER VIRUSES, SYSTEM FAILURES OR MALFUNCTIONS WHICH MAY OCCUR IN CONNECTION WITH YOUR USE OF THE SITE, INCLUDING DURING HYPERLINK TO OR FROM THIRD PARTY SITES; (f) ANY INACCURACIES, OMISSIONS OR MISLEADING, FALSE OR DECEPTIVE STATEMENT IN THE CONTENT; OR (g) EVENTS BEYOND OUR REASONABLE CONTROL. FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW WE WILL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) RELATED TO THE SITE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR MAXIMUM AGGREGATE LIABILITY EXCEED FIFTY POUNDS STERLING AS APPLICABLE OR THE VALUE OF THE GOODS ORDERED WHICHEVER IS GREATER.
17. Indemnification
You agree to defend, indemnify and hold us harmless for any loss, damages or costs, including reasonable Legal fees, resulting from any third party claim, action, or demand resulting from your use of the Site. You also agree to indemnify us for any loss, damages, or costs, including reasonable Legal fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.
18. Complaints
If you wish to complain about any matter in respect of the goods please use the Contact Us section of the Site.
19. Disputes
Your use of this Website and any purchase by you of any goods from TravelBagSize.com shall be governed by English law and the parties hereto submit to the exclusive jurisdiction of the English courts.
20. General
You acknowledge and agree that these Terms and Conditions, together with our Customer Service FAQs, constitute the complete and exclusive agreement between us concerning your use of or purchases on the Site, and supersede and govern all prior proposals, agreements, or other communications. We reserve the right, in our sole discretion, to change these Terms and Conditions at any time by posting the changes on the Site. Any changes are effective immediately upon posting to the Site. Your continued use of the Site constitutes your agreement to all such terms and conditions. We may, with or without prior notice, terminate any of the rights granted by these Terms and Conditions. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Site. Nothing contained in these Terms and Conditions shall be construed as creating any agency, partnership, or other form of joint enterprise between us. Our failure to require your performance of any provision hereof shall not affect our full right to require such performance at any time thereafter, nor shall our waiver of a breach of any provision hereof be taken or held to be a waiver of the provision itself. No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and Conditions and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms and Conditions are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms and Conditions as regards any of the times, dates and/or periods mentioned herein. In the event that any provision of these Terms and Conditions shall be unenforceable or invalid under any applicable law or be so held by any applicable court decision, such unenforceability or invalidity shall not render these Terms and Conditions unenforceable or invalid as a whole.